Short answer: In cPanel open Backup, click Download a Full Account Backup, and save the file. Restore parts of it from the same page.
Take a full backup
- Log in to cPanel.
- In the Files section, click Backup.
- Under Full Backup, click Download a Full Account Backup.
- Choose Home Directory as the destination, enter your email address if you want a message when it is ready, and click Generate Backup.
- Wait for the email, then refresh the Backup page. Click the file name to download it. Delete the file from the server afterwards so it does not use space.
Take a partial backup
On the same Backup page, under Partial Backups, click the name of the Home Directory, a MySQL Database or Email Forwarders to download just that part.
Restore a part
- On the Backup page, find Restore a Home Directory Backup, Restore a MySQL Database Backup or the forwarders option.
- Click Choose File, pick your backup file and click Upload.
Restoring replaces current files with the backup, so make a fresh backup first.
What if I need a full restore
Open a support ticket with your domain name and the date you want to go back to.
Questions people ask
Does akthost keep backups for me?
Our servers run scheduled backups for disaster recovery, but they are not a promise that every file from every day is kept. Keep your own copy before any change.
Can I restore a full account myself?
You can restore files, databases, forwarders and filters yourself. For a full account restore open a ticket.
How often should I back up?
Before every update or change, and regularly for a site that changes often.
Where do I keep the backup?
Download it to your computer or a cloud drive. A backup that lives only on the same server can be lost with the server.
Still stuck? Open a support ticket with your domain name and what you see. Please do not put passwords in the ticket.
