How to set up cPanel email on my phone

Short answer: Create the address in cPanel Email Accounts, click Connect Devices, then use mail.yourdomain.com with IMAP port 993 and SMTP port 465 on your phone.

Part 1: create the email address

1. Log in to cPanel.
2. Under Email, click Email Accounts.
3. Click Create.
4. Type the name before the @, for example info.
5. Set a strong password (use the Generate button).
6. Click Create.

Part 2: find your settings

In Email Accounts, click Connect Devices beside the address. cPanel shows the settings. They normally look like this:

| Setting | Value | |---|---| | Username | your full email address | | Incoming server | mail.yourdomain.com | | IMAP port | 993 (SSL) | | POP3 port | 995 (SSL) | | Outgoing server (SMTP) | mail.yourdomain.com | | SMTP port | 465 (SSL) or 587 (TLS) |

Part 3: add it to your phone

iPhone

1. Open Settings, then Mail, then Accounts, then Add Account.
2. Tap Other, then Add Mail Account.
3. Enter your name, email address, password and a description. Tap Next.
4. Choose IMAP. Enter the incoming and outgoing server mail.yourdomain.com, with your full email address and password in both.
5. Tap Next then Save.

Android (Gmail app)

1. Open the Gmail app, tap your picture, then Add another account.
2. Choose Other.
3. Enter your email address and tap Next, choose Personal (IMAP).
4. Enter your password, then the incoming server mail.yourdomain.com and outgoing server mail.yourdomain.com.
5. Finish the prompts.

Outlook on a computer

1. Open File, then Add Account.
2. Type your email address, choose Advanced options and tick Let me set up my account manually.
3. Pick IMAP and enter the settings from the table above.

If it will not connect

Read Fix email going to spam or not sending.

Questions people ask

IMAP or POP3?

Choose IMAP if you use more than one device. It keeps everything in sync. POP3 downloads mail to one device.

What are the server settings?

Incoming and outgoing server: mail.yourdomain.com. IMAP port 993, POP3 port 995, SMTP port 465 (SSL) or 587 (TLS). Username is the full email address.

My phone says the password is wrong.

Check you used the full email address as the username and that the mailbox password is correct. Reset it in cPanel Email Accounts if unsure.

My domain is not pointed to akthost yet. Does email work?

Mail only reaches this server after your domain's MX records point to it. See the nameserver guide.

Still stuck? Open a support ticket with your domain name and what you see. Please do not put passwords in the ticket.

Related tutorial

• Set up your business email on your phone in 5 minutes